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Yeah. That’s why I felt like I was being phished. It would be hard to have that many misspellings with autocorrect on!


> with autocorrect on

Bold assumption given the state of autocorrect on Apple OSs.


I really thought that with Apple subscriptions you had to confirm it in some way.

Like using TouchID or FaceID.

I didn’t realize Apple could just be like “hey, here’s a free month of Apple Music … also we’re gonna charge you next month!”

Seems super scammy. Similar to the U2 debacle that happened years ago.


It's totally a dark pattern, but one that unfortunately way too many companies use.


I woke up to the strangest customer support conversation with Apple.

Around 8:15am, I checked my email and noticed I had been auto-subscribed to a free trial of Apple Music.

Weird. I'm a Spotify user, and wouldn't have started a trial. So, I asked my wife, and she said she hadn't done anything with Apple Music.

Hmm, maybe my account was hacked. That would be quite a predicament since I use 1password with crazy long passwords for all services. So, I contacted Apple Support over SMS to ask how and why the Apple Music subscription got initiated.

They told me that Apple auto-subscribed me because I was given a free month... and it was done at 5:14am (when everyone in my house was asleep).

The whole conversation felt like a phishing scam. Decided to move to phone support, and they are telling me my Apple TV in my living room subscribed me.

Is it possible for someone to remote into my Apple TV and auto-subscribe me? I wouldn't have guessed an Apple TV to be hackable.


OK as a follow up on the phone and they mentioned 5:14 AM timestamp.

I asked what time zone it was and they told me they didn’t know. It doesn’t show up for them.

I’m in New York. So I’m guessing it’s UTC and it was actually 814am not 514am.


Do you have a Apple Family subscription?


I do. And that’s what I thought at first. But they said the purchase came from the Apple TV.

I asked if there’s was a way the family account could’ve triggered it to look like it’s from the Apple TV but they said no. It was purchased on tv.


Not a small child pissing around with the TV before anyone else gets up? You got logs on that thing?


Yeah, now I’m suspecting something less malicious.

Speaking to support they don’t know what time zone the 514am timestamp is in. I think it’s likely to be UTC, which means it happened at 814am.

I have a two year old. I’m gonna chalk it up to him. If it was 814am it’s way more likely.

Still super weird cause the tv wasn’t on. But given the time of day, seems much more likely.


Depending on your model of TV and how it's connected, it's possible for the Apple TV to be on and responding to inputs even if the TV is off. If it was on, and a promotional popup came up offering the free trial, then depending on just what the flow is for those popups, it's possible that a small child just fiddling with the remote could accidentally have accepted it.

(I know that our TV is often off while our Apple TV is on; I have no knowledge of how those promotional popups work, as I haven't accepted one.)


UTC <> EST is a 5 hour difference, with UTC being ahead of EST, and 05:14 UTC would be 00:14 EST, so just after midnight.

08:14 EST would align with 05:14 PST though


Nice photos!


Because where else will you find a convo between a scammer and a bot that thinks it’s a banana?


Haha, touché. I will set a reminder to do that.


Density.io (https://www.density.io) Senior Backend | DevOps | Linux C++ Remote for all positions

At Density, we build one of the most advanced people sensing systems in the world. The product and infrastructure is nuanced and one-of-a-kind. Building this product for scale has been an exercise in patience, creativity, remarkable engineering, laser physics, global logistics, and grit. The team is thoughtful, driven, and world-class.

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US only?


Such a clever idea.


As someone who recently drove down the path of learning all the new "hotness" in the DevOps world, I can safely say I came out of it with two learnings:

1. I have a much better understanding of what's happening behind-the-scenes

2. For most small startups, you should seriously consider the time (and therefore, cost) of investing in your own infrastructure.

For point #1, I think understanding your options and how they benefit your company is essential for you transition from a small -> medium -> large size company. The paradigms you learn by virtue of researching the new technologies might end up being applicable in other parts of your development process.

On point #2, I partially regret not deploying to Heroku, seeing where our system became stressed, and optimizing. Attempting to scale for things you don't know about yet is tough, and can lead you down a path of wasted time and money.


I think it'd be hilariously ironic if a story came out next week claiming this story to be a fake.


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