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I'm very disappointed with my Surface Pro tablet ... battery life sucks, resuming from sleep is really slow and the keycover needs to be disconnected and reconnected for it to 'remember' it is there. I've owned 4 Surfaces over the years and won't buy again.

I'm not a fan of OS X but seriously considering one of these just for the battery life and it-just-works portable computing.


Which Surface Pro? I haven't had those issues on my 11th gen.


We use https://www.enchant.com/

It works great for email support, haven't tried their chat features, but is the sweet-spot for us in terms of features and complexity.

They have an API if you want to integrate, though for a web form just feeding it through email works.


Do not use your own corporate domain for user generated content.

Source: been there, done that ... there is no benefit to it and only pain.

Have a separate plunk-emails.com domain that is used for all emails. Or even have a bunch set up and rotate through them. This will mitigate spam impact too -- you will get spam issues even with 100% legit users


Any idea how CA handles (small) foreign companies hiring contractors in CA?

Assuming they did decide to quibble about the classification what can they actually do to an entity that has no legal existence in the US?


They probably only go after those in the US as they can garnish bank accounts at banks that they can reach as they currently do to Arizona businesses they claimed were doing business in California...

"Making matters worse, if California’s tax assessments are not paid voluntarily, California frequently further tramples on the sovereignty of other states by issuing orders to interstate banks, demanding that they transfer funds in Arizona-based accounts for back payment. Those seizure orders threaten the banks that, if they do not transfer the funds, California will take the taxes and penalties owed from the banks instead. Not surprisingly, the banks almost uniformly consent to California’s strong-arm tactics.

Exhibit G in the filing provides an example where California demanded that Wells Fargo not only transfer the $800 tax, but also a $200 “demand penalty,” a $432 “late filing penalty,” a $79 “filing enforcement fee,” and $63.40 in interest, for a “Total Tax, Penalties, Interest and Fees” of $1574.40."

https://www.azag.gov/press-release/arizona-attorney-generals...


Pretty sure @hnburnsy is right. They're not going to spend the resources to track down non-US entities, I would bet a fair amount of money.


1/ Yes, and you also potentially incur taxable capitals gains at a time not of your choosing, which can suck.


We've used https://www.enchant.com/ for about a decade for email support .. it's great, does exactly what is is supposed to and doesn't add a bunch of 'cruft' on top. Had to check our volume, currently over 40,000 tickets in that time.

They do live chat too but we've never used that.


thank you!


What is motivating you to look for a replacement? We are evaluating grids and AgGrid is the front runner currently though really rather heavyweight for our use cases.


All things considered it’s great software but yes it can be kinda heavyweight at times.


Would you mind taking a look at grid.glideapps.com and letting me know if/where it doesn't work for you? We are always looking for feedback. Development is done entirely in the open, feel free to just file issues and open discussions on github.


would be so awesome if Glide was easy to package into a Svelte project!!


Question for anyone in the know at Stripe ... does this make a iPhone work like the existing BBPOS WisePOS terminals and able to interact with a web app _without_ any code running on the phone itself (other than Stripe's)

Or is it more akin to the BBPOS Chipper readers and still needs a custom mobile app to interact with?

ie: can a platform built on Stripe use this for their customers without needing to supply a mobile app?


Correct me if I'm way off, but when Apple launched it, iPhones had a separate secure element with applets that use keys stored in slots, very similar to chip/pin cards. The protocols for payments (EMV standards) all used symmetric keys, and so any issuer who wants to be a part of Apple Pay needs Apple to get a key into their SE.

It's possible to do this through a process called "personalization," where in general, a secure element has "initialization" keys that are installed at manufacture, but then the keys get updated (personalized) once the user gets it.

I'd speculate that Stripe could get integrated using a personalization protocol, with new keys over the existing protocols, and not require its own intitialization keys in the SE. A further speculation would be that Apple's pay partnership with GS may have facilitated a different protocol that uses more manageable asymmetric keys for doing reconciliations, and all the complexity is in integrating with generic payment terminals, whereas for anything that doesn't depend on that, you can use more sensible protocols that aren't freighted with backward compatability to chip/pin cards.

Square would probably be the easier integration, but Stripe may have some secret sauce for this. Anyway, wildly speculative, and would be interested what's way off in that.


It's designed to work through a mobile app via the iOS SDK: https://stripe.com/docs/terminal/payments/setup-sdk?terminal....


Thanks -- appreciate the reply.

As a future product option I'd love to be able to treat these as standalone terminals, so we can offer a web based POS app (running on a different device) and the phone as a payment terminal without having to deploy our own mobile app.


If the teacher is moderately technical then they can gain a lot of flexibility by using OBS (https://obsproject.com/) and its 'virtual camera' feature as your 'webcam' feeding into Zoom.

Then anything you do in OBS is feed into Zoom as a direct video feed and saves Zoom screen scraping and re-encoding the video. You can use OBS's screen capture or better yet pre-download the files and just play them back.


Many services won't accept these 'virtual' phone numbers for 2FA. Last time I tried I couldn't assign a Twilio provisioned number as the second factor on a Google account for example.


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