athousandsteps's submissions

1.		SuiteCRM – open-source CRM that can be self-hosted (suitecrm.com)
		1 point by athousandsteps 51 days ago \| past
2.		[dupe] Europe is looking for alternatives to US cloud providers (wired.com)
		1 point by athousandsteps 51 days ago \| past
3.		What Customers Want from Self-Service Support (cba-gbl.com)
		2 points by athousandsteps 52 days ago \| past
4.		Customer loyalty starts with better support (cba-gbl.com)
		3 points by athousandsteps 66 days ago \| past
5.		How to Implement AI Without Fear (cba-gbl.com)
		2 points by athousandsteps 80 days ago \| past
6.		iOS 18.3.1 update fixes security flaw used in "sophisticated attack" (arstechnica.com)
		2 points by athousandsteps 3 months ago \| past
7.		Why System Bloat Can Hurt a Contact Center (cba-gbl.com)
		1 point by athousandsteps 3 months ago \| past
8.		Ways to Create Success as a Contact Center (cba-gbl.com)
		1 point by athousandsteps 3 months ago \| past
9.		[dupe] DeepSeek spooks American tech industry as it tops the Apple App Store (arstechnica.com)
		2 points by athousandsteps 3 months ago \| past \| 1 comment
10.		Customer Service Soft Skills (cba-gbl.com)
		2 points by athousandsteps 3 months ago \| past
11.		You don't need a smartphone: a guide to downgrading your device (theguardian.com)
		6 points by athousandsteps 4 months ago \| past
12.		Allstate used GasBuddy and other apps to track driving behavior: lawsuit (arstechnica.com)
		137 points by athousandsteps 4 months ago \| past \| 188 comments
13.		Health Care AI Requires a Lot of Expensive Humans to Run (kffhealthnews.org)
		2 points by athousandsteps 4 months ago \| past
14.		New York starts enforcing $15 broadband law that ISPs tried to kill (arstechnica.com)
		117 points by athousandsteps 4 months ago \| past \| 102 comments
15.		Microsoft tests 45% M365 price hikes in Asia-Pacific (theregister.com)
		2 points by athousandsteps 4 months ago \| past
16.		Cloud Contact Centers: Myths vs. Reality (cba-gbl.com)
		1 point by athousandsteps 4 months ago \| past
17.		What Is Agentic AI? (cba-gbl.com)
		1 point by athousandsteps 4 months ago \| past
18.		Global leaders are warming up to Starlink (theverge.com)
		2 points by athousandsteps 4 months ago \| past
19.		Why Customer Journey Mapping Matters (cba-gbl.com)
		1 point by athousandsteps 4 months ago \| past
20.		The Total Cost of Contact Center Tech (cba-gbl.com)
		1 point by athousandsteps 4 months ago \| past
21.		Proactive vs. Reactive Customer Service (cba-gbl.com)
		2 points by athousandsteps 4 months ago \| past
22.		Hospitality in Customer Service: Lessons from Japanese Omotenashi (cba-gbl.com)
		5 points by athousandsteps 5 months ago \| past
23.		The Raspberry Pi 5 now works as a smaller, faster kind of Steam Link (arstechnica.com)
		3 points by athousandsteps 5 months ago \| past
24.		How (and Why) to Upskill and Reskill Customer Service Agents (cba-gbl.com)
		1 point by athousandsteps 5 months ago \| past
25.		Licking this "lollipop" will let you taste virtual flavors (arstechnica.com)
		29 points by athousandsteps 5 months ago \| past \| 26 comments
26.		Workforce Management: 5 Simple Strategies (cba-gbl.com)
		1 point by athousandsteps 5 months ago \| past
27.		Qubit that makes most errors obvious now available to customers (arstechnica.com)
		2 points by athousandsteps 5 months ago \| past
28.		Integrity-Driven Practices for Eco-Friendly Customer Support (cba-gbl.com)
		1 point by athousandsteps 5 months ago \| past
29.		Clues to Windows Intelligence found in Windows 11 builds (theregister.com)
		4 points by athousandsteps 6 months ago \| past
30.		New secret math benchmark stumps AI models and PhDs alike (arstechnica.com)
		3 points by athousandsteps 6 months ago \| past \| 1 comment
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