Far be it from me to defend Uber of all things, but pre-rideshares, the taxi companies were - and still are - much, much worse.
I've begun to realize we now live in a time where there are a lot of adults who are too young to remember the bad old days. Are you one of those people? Because the taxi companies absolutely made their bed. Be careful of rose-colored glasses.
Taxi companies in most cities were exploitive oligarchies - it was textbook regulatory capture. Often their workers weren't any better off in terms of lopsided deals. And the customer experience sucked sooo bad. The smells, the illegal "cash only" bait and switch, the runarounds. I remember. I was there, Gandalf. And I'll take Uber any day over going back to the old system.
