As an English speaker, I 100% disagree. This does not come across as someone wanting to understand or to help. It’s someone wanting to avoid a scene. Private phone calls are not an appropriate way to deal with community issues like this. In other threads on the site (https://support.mozilla.org/en-US/forums/contributors/717387...) it’s clear this change has received massive pushback for months since it was announced, and community members specifically called out the issues enumerated in the OP as potential problems. So the responder already knows exactly what is wrong. No clarification is necessary.