This is what scares me, is social media the only way to get things sorted out nowadays? What if I don't have a large following nor an account in the first place, do I have to stomach the bill?
This is exactly what happened to me during Covid... I had a flight that got cancelled at the beginning of the pandemic since the country closed the orders (essentially). A year after, still on lock downs and et al, I wanted to enquire about a refund, for months I got not answer, until I caught wind that people using Twitter were actually getting results. Now, I don’t use social media at all, so I had to create a Twitter account, twit about my case et voila! 30 mins after I got a response and they send me a PM with a case number... Not even going to mention the airline, but it is infuriating...
This is what scares me, is social media the only way to get things sorted out nowadays? What if I don't have a large following nor an account in the first place, do I have to stomach the bill?